Amazon is seeking a Team Lead for its Transportation team. You and your team of Transportation Associates will work with carriers, site operations, and the NOC to ensure on-time arrival of linehaul vans. You are responsible for ensuring that Associates and Carriers are properly trained and possess the requisite capacities. You will analyze performance trends, identify root causes, and take action to improve performance and speed across the transportation network. Additionally, a key aspect of your role is to drive continuous improvement and change at scale, reflecting Amazon’s commitment to innovation. Key job responsibilities
Vendor development and performance management Daily network performance monitoring, deep dive on exceptions and planning corrective actions Manage transport operations within the assigned city/territory with the support of Associates and Relay operations center Build processes and mechanisms for sustaining high bar on performance Take measures to reduce breakdowns and delays in the network Proactively identify and lead process improvement initiatives Collaborate with site leadership on quality and customer experience metrics, including root cause analysis of problem areas Streamline logistics through the implementation of standard work and team leadership POD validation and uploads
A day in the life
Carrier onboarding and management Carrier performance, VC reduction Capacity planning: TU analysis and vehicle rightsizing, work on ad hoc reduction Performance review, WBR Coordinate with SLP and carrier to reduce in-transit losses/damages Engage with Safety to improve yard and road safety Site management Align vehicle fleet plan with stakeholders Distance and transit time inputs for all OD pairs FCND, YMS check-in cases Work with sites for reducing unloading dwells Compliance and program R4D, R4C, GPS compliance-registration compliance, BGV POD validation and uploads
About the team Team helps manage complete transportation on ground, including milkrun or linehaul. Linehaul POC is the carrier manager for 10–15 carriers. The carrier manager ensures all carrier-related operational performance metrics, compliance, safety, and quality requirements are met. Basic Qualifications
1+ years in a customer-facing environment, warehousing, logistics or manufacturing experience Bachelor’s degree Fluency in speaking, writing, and reading English Experience with Microsoft Office products and applications
Preferred Qualifications
Experience with Excel
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr