Experteer Overview
In this role you drive inventory control and quality assurance within Amazon’s fulfilment network. You lead a team of ICQA professionals to uphold process discipline, safety, and performance, partnering with cross-functional teams to implement improvements. You’ll analyze defects and data to shape action plans, while forecasting staffing and enabling 24/7 operations. Your impact lies in delivering accurate, defect-free fulfillment and exceptional customer satisfaction through strong leadership and hands‑on problem solving.
Retribuzione / Benefits
- Lead and supervise ICQA Area Managers and hourly associates across inventory control and quality assurance
- Partner with Operations and support teams to enforce policies and procedures
- Ensure safety programs and SOX compliance are followed
- Analyze inventory defects and customer defects data to develop corrective actions
- Develop short‑term and mid‑term labor plans, capacity forecasting, and schedules
- Support in interviewing and training fulfillment center Area Managers
- Maintain process discipline across shifts and departments
- Review KPIs and perform quality analysis to safeguard inventory integrity
- Collaborate with Loss Prevention and other departments on policy adherence
- Assist in communicating policies to Operations Leadership and hiring processes
Responsabilità
- Bachelor's Degree
- Strong time management and data organization skills
- Proven influencing ability across organizational levels
- Ability to manage 24/7 operations and holidays
- Resilient problem solver with multi-tasking in complex environments
- Commitment to employee development and high motivation
- Previous supervisory experience in distribution or manufacturing
- Excellent verbal and written communication in local language and English
Requisiti fondamentali
No requirements listed.
