We are looking for an immediate joiner for 6 month contract. Job Overview: Key Responsibilities: - Respond promptly and professionally to customer inquiries regarding accounts and payments - Negotiate and manage payment plans based on customer circumstances and credit policies - Monitor accounts receivable aging reports to ensure overdue balances are addressed - Collaborate with Sales and Finance departments to resolve customer issues and ensure accurate billing - Escalate high-risk accounts or bad debt concerns to the Credit Manager - Process and coordinate customer credits, refunds, or adjustments when necessary - Record and allocate incoming payments accurately in the accounting system - Reconcile customer accounts and investigate discrepancies - Maintain clear and consistent communication with clients to encourage timely payments - Propose netting agreements with customers/suppliers where applicable - Work independently to meet departmental collection goals and support wider finance objectives - Manage multiple priorities and deadlines effectively in a fast-paced environment Skills & Qualifications: - Strong interpersonal skills with the ability to build and maintain client relationships - Excellent attention to detail and organizational skills - Proficient in account reconciliation and financial record-keeping - Fluent in written and spoken English - Advanced proficiency in Microsoft Excel Desirable: - Previous experience in the telecom industry - Familiarity with Oracle ERP systems