For our client, a leader multinational company in heating and plumbing sector, we are looking for a:
**TECHNICAL SUPPORT SPECIALIST.**
**Main Responsibilities**:
- Advice and assistance to staff and customers in product handling, taking applicable norms and regulations into account
- Holding product-training sessions for staff and support in holding customer training sessions
- Internal expert for purposes of technical complaint process
- Communication of technical product information to Sales
- Support for country managers in detailed technical questions relating to products
- Consolidation of new requirements by market to be met by Division.
**Job Skills and Requirements**:
- Technical Institute Diploma or recent graduate in Engineering
- At least 3/5 years of experience in the same role. The experience made in heating and plumbing field will be considered a stronger plus.
- Good knowledge in written/spoken English is mandatory
- Expertise in technical analysis
- Ability to multi-task, prioritize, and manage time effectively
- Knowledge of Microsoft Office
- Complete the profile:_
- Strong problem-solving attitude
- Good communication skills
- Consultancy skills and customer orientation
- Ability to work independently and on own responsibility
Site of work: Province of Bologna
LI-IC
📌 Technical Support Specialist
🏢 Wyser
📍 Bologna