Ph3Responsibilities /h3 ul liHelp design, build and continuously improve the clients online platform. /li liResearch, suggest and implement new technology solutions following best practices/standards. /li liTake responsibility for the resiliency and availability of different products. /li liBe a productive member of the team. /li /ul h3Requirements /h3 ul li4–5+ years of overall IT experience with strong hands‑on expertise in ServiceNow development. /li liProven experience in ServiceNow Sales and Order Management (SOM) and CPQ implementations. /li liDesign, develop, configure, and support ServiceNow solutions with a focus on Sales and Order Management (SOM) and CPQ modules. /li liCollaborate with business stakeholders, architects, and functional teams to gather requirements and translate them into scalable technical solutions. /li liConfigure and customize workflows, catalog items, business rules, UI policies, client scripts, Flow Designer flows, integrations, and automation solutions. /li liImplement and support CPQ functionalities, including product configuration, pricing models, quote generation, and order orchestration. /li liDevelop and maintain integrations with CRM, ERP, and third‑party systems using REST/SOAP APIs and Integration Hub. /li liParticipate in solution design, code reviews, testing, deployment, and release management activities. /li liTroubleshoot platform issues and provide timely support and resolution. /li liEnsure compliance with ServiceNow best practices, governance standards, and security guidelines. /li liCreate and maintain technical documentation, knowledge articles, and operational procedures. /li liWork effectively within Agile/Scrum teams across global environments. /li liStrong understanding of: Service Catalog, Flow Designer, Integration Hub, Business Rules, Client Scripts, UI Policies, Script Includes, ACLs, REST/SOAP Integrations. /li liStrong proficiency in JavaScript and ServiceNow scripting concepts. /li liExperience with order management lifecycle and quote‑to‑cash processes. /li liFamiliarity with Agile methodologies and DevOps practices. /li liStrong analytical, debugging, and problem‑solving skills. /li liExcellent verbal and written communication abilities. /li liStrong interpersonal and stakeholder management skills. /li liExposure to telecom, manufacturing, or enterprise sales domains is an added advantage. /li liExperience with CRM platforms such as Salesforce is beneficial. /li liKnowledge of ITSM, CSM, FSM, or other ServiceNow modules is a plus. /li liStrong collaboration and teamwork mindset. /li liAbility to work independently and manage multiple priorities effectively. /li liProactive attitude with a continuous learning mindset. /li liCustomer‑focused and consultative communication approach. /li liBachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. /li /ul h3Preferred Certifications /h3 ul liServiceNow Certified System Administrator (CSA) /li liServiceNow Certified Application Developer (CAD) /li /ul h3Benefits /h3 ul liA challenging, innovating environment. /li liOpportunities for learning where needed. /li /ul /p #J-18808-Ljbffr