SERVICE TEAM LEADER (SVL)
About Us:
Azienda riservata (TSX: ANRG) is a global leader in offering sustainable solutions for the production of clean energy and the conversion of waste streams to resources. Through a proven portfolio of proprietary technological solutions, Azienda riservata maximizes the generation of renewable energy, diversion of waste from landfill, and reduction of greenhouse gases for customers across the municipal, industrial, commercial, and agricultural sectors. Headquartered in Burlington, ON, and through its multiple subsidiaries across North America, Europe, Africa, and Asia, Azienda riservata is trusted at more than 1,600 installations globally.
The Service Team Leaders represent the highest authority in the management of service intervention and emergency calls.
They are, in fact:
- Responsible for the performance of the Service sector.
- Responsible for the timeline and organization of service interventions.
- The primary manager of the functions involved coordination and correct communication within the company team.
It is therefore possible to state that, regardless of the corporate hierarchical structure, all operations relating to electromechanical/hydraulic breakdowns or malfunctions report directly to the SVLs.
They are responsible for:
- Consistency of one's work (quality/quantity);
- Respect of budget and deadlines.
- Customer satisfaction.
Objectives
Organize/promote an effective technical assistance service aimed at the prevention, management, and resolution of faults of an electro-mechanical nature, provided both in the form of scheduled activities and through emergency interventions.
Key Results
Ensure the provision of services within its competence in compliance with the highest safety standards.
Ensure timely interventions and in any case respectful of the contractually agreed times.
Guarantee a technical assistance service corresponding to the level of quality sold.
Guarantee accurate technical-economic evaluation of tec