Experteer OverviewAs a Partner Operations Manager in Italy, you will lead end-to-end installation, maintenance, and post-installation activities for Pickup and Return Points, aligning with Amazon's customer‐centric delivery goals. You'll manage complex partner ecosystems, drive strategic projects and process improvements, and scale operations across markets. You'll use data‐driven insights to optimize performance while collaborating with cross‐functional teams and leadership. This role offers the chance to shape a world‐class delivery experience at a fast‐growing hub.Retribuzione / BenefitsLead end-to-end installation, maintenance, and post-installation activities for Pickup and Return Points across marketsDrive strategic projects including new product launches, geographic expansion, and process improvementsManage complex supplier relationships and negotiate SLAs to achieve high complianceOversee hardware sourcing, importation logistics, and multi-country inventory managementApply AI and low/no-code tools to streamline processes and boost productivityManage program finances including POs, invoices, and P&L for cost centersCollaborate with cross‐functional teams to support business objectivesDevelop dashboards and KPI tracking to monitor uptime, cycle time, and cost performanceLead change management and scalable transformations across operationsResponsabilitàBachelor‐level degree or equivalent in operations, supply chain, or related field3+ years managing end‐to‐end operational processes including installation or field service operationsExperience managing supplier relationships with measurable performance improvementsExperience using project management tools with milestone trackingExperience managing budgets exceeding $1MM annually including PO and invoice processingExperience conducting data analysis to identify issues and implement KPI‐driven improvementsExperience managing hardware inventory or physical assets across multiple locations
#J-18808-Ljbffr