The Product Application is part of the Product Management Wood team in the Business Unit Wood function. The position reports to the Product Manager.
KEY RESPONSIBILITIES
1. Support onsite commissioning at the customer’s facility.
2. Work with R&D to report recurring issues and propose enhancements.
3. Prepare training ad hoc for clients regarding their needs
4. Providing customers with advanced usage and application training.
KEY ACTIVITIES
5. Collect technical and application requirements of clients
6. Study the customer’s processes to understand how the product can fit in.
7. Run functional tests in the lab and/or pilot environment.
8. Creating application manuals, guides, and test reports.