Benefits
401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development Wellness resources We’re looking for a
Customer Success
to support our
sales team
and strengthen relationships with our customers and vendors. This role blends customer service, organization, and data tracking to help the team succeed. What You’ll Do
Provide excellent
customer service (a must!), mainly
over the phone, approximately 40-50 phone calls daily Call vendors to verify information and ensure accuracy Assist the
sales team
with follow-ups, lead updates, and customer touchpoints Enter and manage data in
HubSpot CRM Update and analyze data from the ERP system
to support sales and reporting Track and analyze response rates and the effectiveness of different outreach strategies Keep customer and vendor records accurate and organized What We’re Looking For
Customer service experience is required Familiarity with
construction vendors or industry
is a big plus Strong communication skills and confidence making phone calls Detail-oriented with accurate data entry skills Experience with HubSpot or other CRM systems is helpful Analytical mindset to track outreach results and share insights Team player who is proactive and dependable PDQuipment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation: $20.00 - $24.00 per hour
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