Main MissionsEndowed with a great knowledge of the House and driven by a real passion for its products and their story, you take the customers on a unique journey through the universe of CHANEL and create a lasting relationship with them. The WFJ Advisor will work with a team spirit alongside a diverse sales‑team and report to the Deputy Manager W&FJ.;
Context & Environment
As the most precious expression of CHANEL’s empowering vision of luxury, Watches & Fine Jewellery (W&FJ;) create legacy relationships between the product, employee and client. To be a CHANEL Watches & Fine Jewellery Advisor is to embody the Brand style and values, acting as an ambassador for CHANEL W&FJ;’s iconic spirit and raising the awareness, desirability, and esteem of CHANEL’s iconic W&FJ; collections.
Responsible for conveying the allure of CHANEL’s W&FJ; creations to clients via the human interaction that is at the heart of CHANEL’s client experience, W&FJ; Advisors combine strong technical product knowledge with intuitive client sensitivity and a deep understanding of the history and vision of the House. Connecting with clients to create a unique and memorable experience forms the basis of solid and lasting relationships that engender brand loyalty and trust, as both the W&FJ; Advisor and client journey together into the world of CHANEL Watches & Fine Jewellery, a journey that celebrates a shared passion for the products and history of the House.
You are the human manifestation of the Boutique experience, taking clients on a unique and memorable journey into the world of CHANEL W&FJ.;
ResponsibilitiesBe immaculately groomed and ready to greet clients warmly and with kindness, poised to embark on a personalized journey within the Boutique.
Offer the ultimate client experience in a trustworthy and authentic manner.
Tailor the journey to each client, offering special care to local clients.
Present and sell any line of products.
Propose the services made available by CHANEL.
Identify pro