Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Pyramid Consulting, Inc Recruitment SpecialistReach out to me directly if you are on the move! (Hiring for UK & Europe)angelina.kamal@pyramidci.com Job Title: IT Support Engineer / Desktop Support / Technical Support Experience: 2–3 Years Languages: Proficiency in English and Italian About the Role: We are looking for an experienced and motivated IT /System Support Engineer to provide technical assistance and maintain IT infrastructure. This role requires a blend of strong technical expertise, excellent communication skills, and the ability to work both independently and collaboratively in a fast-paced environment. Key Responsibilities: Deliver deskside support for laptops, desktops (Windows or Apple), peripherals, and audiovisual equipment Install, configure, and troubleshoot hardware including servers, storage devices, switches, firewalls, and Wi-Fi access points Support Data Center operations with hardware maintenance, firmware updates, and troubleshooting Manage the IT asset lifecycle, including procurement, allocation, and disposal Guide and mentor junior team members when required Requirements: 2–3 years of hands-on IT support experience Proficient in installing, imaging, and supporting Windows or Apple devices Skilled in troubleshooting peripherals such as printers, scanners, and quality control equipment Experience with Intune and SCCM-to-Intune migration preferred Strong knowledge of end-user support for large-scale laptop/desktop environments Excellent interpersonal and communication skills Self-motivated with a proactive problem-solving mindset Why Join Us? This is an opportunity to be part of a forward-thinking IT team environment, where your expertise directly contributes to operational efficiency. Apply now to be part of our growing technology team in Parma, Italy. Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Pyramid Consulting, Inc by 2x Sign in to set job alerts for “Information Technology Support Specialist” roles. Gatteo, Emilia-Romagna, Italy 2 months ago Bologna, Emilia-Romagna, Italy 5 days ago Bologna, Emilia-Romagna, Italy 2 days ago Bologna, Emilia-Romagna, Italy 3 months ago Bologna, Emilia-Romagna, Italy 2 weeks ago Finale Emilia, Emilia-Romagna, Italy 5 days ago Imola, Emilia-Romagna, Italy 2 months ago IT Support Specialist - Toyota Material Handling Manufacturing Italy Spa Bologna, Emilia-Romagna, Italy 2 days ago Bologna, Emilia-Romagna, Italy 2 days ago STAGE IT Support Intern – Junior Helpdesk San Clemente, Emilia-Romagna, Italy 2 weeks ago Bologna, Emilia-Romagna, Italy 5 days ago Bologna, Emilia-Romagna, Italy 3 weeks ago Reggio Emilia, Emilia-Romagna, Italy 3 weeks ago Bologna, Emilia-Romagna, Italy 1 month ago Boretto, Emilia-Romagna, Italy 2 weeks ago Bologna, Emilia-Romagna, Italy 2 weeks ago Field Data Collection Specialist\Surveyor Bologna, Emilia-Romagna, Italy 10 months ago Modena, Emilia-Romagna, Italy 1 month ago Ferrara, Emilia-Romagna, Italy 2 days ago Castelnovo ne' Monti, Emilia-Romagna, Italy 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr