Mission
The role of a Certification Planner is focused on managing and planning certification audits.
Key Accountabilities
Coordinate with auditors, clients, and internal teams to define audit dates, scopes, and logistical details.
Monitor deadlines and ensure timely execution of audits.
Manage and contribute to development of existing and new planning tools and systems to track audit status and resource availability.
Develop and maintain the audit calendar, ensuring optimal allocation of auditors and resources across certification schemes.
Anticipate and resolve scheduling conflicts or resource constraints, escalating issues when necessary.
Support reporting and KPI tracking related to audit planning performance and capacity utilization.
Collaborate with other Certification Operations and Commercial teams/functions to align planning with contractual commitments and client expectations.
Education
High School Diploma/GED in Business Administration, Finance, or Management.
Qualifications
Strong analytical and problem‑solving skills.
Proficiency in data collection and analysis tools.
Excellent communication skills and ability to manage multiple stakeholders.
Ability to work collaboratively in a team environment.
Good knowledge of English, both written and spoken.
Competencies
FORESIGHT & INSIGHT – Context awareness, adopting a systemic perspective and informed decision‑making.
WORKPLACE DYNAMICS – Resourcefulness in shaping progress and working efficiently.
INTERPERSONAL INFLUENCE – Skills and strategies used to interact effectively with others.
DOMAIN & BUSINESS ACUMEN – Applying a scientific approach and critical thinking in operations and solution development within area of expertise.
PERSONAL EMPOWERMENT – Ownership for life, work, and results, striving to grow professionally and personally.
Equal Employment Opportunity
We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We comply with Italian Law n. 68/99.
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