Quality Manager Shoes & Fashion Accessories Type: Permanent The Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who aimed to liberate women's bodies from stiffly formal fashion through luxury ready-to-wear offerings. For nearly 70 years, Chloé has inspired femininity by designing fashion collections and accessories, sharing stories, and creating experiences. Our founder's vision of femininity continues to motivate our commitment to supporting women's advancement. Women moving forward. For a fairer future. This purpose guides all we do. Today, our goal is to create beautiful products with meaningful impacts for people and the planet. We are proud to hold B Corp certification as we reinvent our business practices, aiming to inspire other organizations. We are building teams committed to our mission and eager to share this approach within our company and community. About the role: To enhance quality at every stage of the finished product, we seek a Shoes & Fashion Accessories Quality Manager based in Scandicci (FI), near our Industrial teams and manufacturers. You will manage material and finished product quality during pre-production, production, and aftersales phases. How will you make an impact? For Shoes and Fashion Accessories (including Bijoux, textile accessories, etc.), your responsibilities will include: Quality Pre-production: Participate in technical reviews, risk analysis follow-up, and collaboration with industrial teams and suppliers Coordinate finished product tests and define quality tolerances for production Quality in Production: Validate Masters / TDS in collaboration with Industrialization team Approve inline production processes Approve first pieces of production Plan quality control and manage invoicing Release production batches Monitor production quality KPIs, analyze data, and report to Brand Management & suppliers Continuously improve quality processes with suppliers and manufacturers Continuous Improvement and Aftersales: Support sales network and handle aftersales claims Manage network quality KPIs, analyze data, and report Manage quality alerts What does success look like? 10 years in Shoes Technician roles focusing on Quality Control / Industrialization Technical knowledge of main components (leathers, fabrics, metal parts) across categories Data-driven, proactive, and striving for excellence Fluent in Italian and proficient in English Proficient in Excel and PowerPoint Leadership and project management skills Open-minded, positive, rigorous, and organized Willingness to travel frequently within Europe (driver's license preferred) What we offer: Flexible start times Welfare benefits Meal vouchers We seek curious, spirited, and determined individuals eager to join the Chloé Family. We value emotional intelligence, generosity, humility, and a helpful attitude. We promote diversity and inclusion, supporting and inspiring every individual. J-18808-Ljbffr J-18808-Ljbffr