Senior Specialist - Conversation Designer UX WriterJoin us to apply for the Senior Specialist - Conversation Designer UX Writer role at Sky Italia.This role involves shaping how our product communicates with users, focusing on designing conversational flows and crafting impactful UX copy across digital touchpoints.Requirements:Minimum 3 years of experience in designing user-centered chatbots and voice assistants based on natural language.User-centered mindset with the ability to collaborate across teams.Solid knowledge of NLP principles and computational linguistics.Hands-on experience with user research involving virtual assistants.Strong skills in content design and strategy.Ability to write clear, inclusive microcopy aligned with brand tone.Experience in designing natural dialogue flows based on UX writing and turn-taking principles.Familiarity with generative AI tools.Background in computational linguistics, HCI, creative writing, communication, or psychology.Fluency in English for documentation, reporting, and meetings.Soft Skills:Flexibility and adaptability to shifting priorities.Curiosity and creativity, asking "Why?" and "What if...?".Empathy and active listening to create inclusive, ethical solutions.Excellent communication and collaboration skills within diverse teams.Additional Details:Seniority level: AssociateEmployment type: Full-timeJob function: DesignIndustry: Broadcast Media Production and Distribution
#J-18808-Ljbffr