The Stock Controller contributes to assure the quality of service to customers by ensuring a perfectly accurate and reliable management of the store stocks. He/She performs all physical and IT product flows and ensures the stock is constantly accurate and well‑organized.
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MAIN RESPONSIBILITIES
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Process all incoming and outbound product flows, while ensuring coordination between physical and system‑based process;
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Organize all stock spaces, ensuring tidiness and efficiency, in order to optimise flows and facilitate the other team;
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Organize the daily replenishment of all stock spaces on the sales floor;
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Work in constant cooperation with all the other departments and team;
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Organise local and international transfer requests between boutiques;
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Monitor and close expired reservations daily and reintegrate them into available stock;
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Perform daily checks, controls of negative stock, stock takes & cycle counts;
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Develop perfect knowledge and mastery of all stock‑related processes and tools;
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Be aware of omnichannel sales processes and product assortment in order to understand implications on operations activities.
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PROFILE
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Bachelor’s degree preferably with an analytical focus;
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Fluency in Italian and English. A third language will be considered an advantage;
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Professional background: experience in a similar position, preferably in the retail environment;
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Proficient with Excel / IT tools;
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Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
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QUALIFICATIONS
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Excellent interpersonal and communication skills, with a customer service orientation;
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Team‑player mentality to build meaningful relationships and ability to work autonomously;
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Availability, flexibility and dynamism to function in a high‑pace environment;
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Determined to be part of a people‑centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
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