Figmenta is an independent boutique digital agency with 18 years of experience and a DNA deeply rooted in the worlds of beauty, fashion, and luxury lifestyle →
We work with both multinational corporations and smaller businesses or startups, always with a modern, tailored, and international approach.
This year, we have once again been recognized by UK Lux Magazine as the Leading Beauty & Fashion Digital Marketing Agency in Italy
We are looking for a Client Services Specialist (Remote, Freelance) with at least 5 years of experience in digital and creative environments. A professional who can combine strategic oversight with hands-on execution: confident in managing client relationships, coordinating a team, and, when needed, jumping in to craft impactful proposals, decks, and presentations.
This role requires a strong mix of client partnership, business development, and project management skills .
Who you are
* You are a natural client partner, with experience leading ongoing retainers and projects from successful delivery to long-term growth.
* You know how to transform agency proposals into compelling offers, bringing together the elements needed to win.
* You enjoy working on upselling initiatives, identifying and executing opportunities to expand existing client relationships.
* You thrive in new business contexts, from preparing proposals to meeting potential clients, and you’re eager to keep developing this area of your career.
* You have a solid project management background, with experience handling medium to large-scale digital and creative projects.
* You can coordinate junior figures while also rolling up your sleeves when needed.
Requirements
1. Excellent communication and presentation skills in English (C1–C2 level) .
2. Minimum 5 years of experience in client services,