Technical Sales Proposal - Service - Professional Join to apply for the Technical Sales Proposal - Service - Professional role at Danieli Group Technical Sales Proposal - Service - Professional 1 day ago Be among the first 25 applicants Join to apply for the Technical Sales Proposal - Service - Professional role at Danieli Group Founded in 1914, Danieli is a world leader in the construction of plants and machines for the steel industry. The company has over twenty-five divisions and is renowned for innovation, team spirit, excellence and reliability. We are currently reinforcing our DCT area. To follow-up the after sales operation in terms of Customer assistance and consultancy in the maintenance of tube plant and/or correction and upgrade of existing equipment. The duty includes not only the corrective action upon Customer call but also the approaching to preventive maintenance as well as any other improvement and upgrade based on experience gained by the business unit in other context/client. To take also care of periodical visit to all existing Customer - in co-ordination with the Product Master plans - to assist, consult, propose process improvements and collect production and operational data. Responsibilities Prompt response to Customer calls and claims; Pre-analysis of problem, and proposition of corrective measures; On Site intervention for rectification/repair direct work and/or advisory on work made by Customer; Preparing Offers for Service intervention and supply of spare parts; Sharing of collected information and knowledge with the whole team and especially direct contact and co-ordination with the Product Master; Keep periodical - direct and undirect - contact with all Customers; Collect customer documentation and enquiries about claims and/or general observations; Prepare offer/plans for servicing; Visit Customer premises for servicing, direct work and/or advisory; Prepare Reporting and provide full comprehensive feedback about Customer status of operations. Technical Requirements Engineering/technical degree or high school diploma (metallurgical engineer will be preferred); Good knowledge of English (preferably second language, German or Spanish); Working experience within Installation and/or Servicing of/for Plants in Steel, Oil&Gas, Power Generation Industries. Advanced MS Word skills & proficient in MS Office Soft Skills Solid capability in intervention/servicing in both Mechanical and E&A Areas; Cad-One Cad; Construction & Installation: Plant construction (specific for competence area); Coherence and reliability; Customer orientation; Team spirit; Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Industries Industrial Machinery Manufacturing Referrals increase your chances of interviewing at Danieli Group by 2x Sign in to set job alerts for “Technical Sales Service” roles. Technical Sales Specialist – Analytical Services | FOOD & PACKAGING Sector Metal Work Service s.r.l. - Arcore - Senior Sales Engineer Nordmann Italy: Technical Sales & Product Manager – CASE/Coatings (all ages, all genders) Regional Technical Sales Manager - Videosorveglianza Area Sales Engineer - South Germany, UK, France & Benelux Nova Milanese, Lombardy, Italy 2 days ago Technical Sales Manager - Flexible Packaging Sales Engineer Italy & International markets Area Sales Engineer - South Europe - P&M Division Nova Milanese, Lombardy, Italy 2 days ago Greater Milan Metropolitan Area 18 hours ago TSD-03 Technical Sales & Application Engineer Technical Sales Specialist - Cosmetic & Nutraceutical Raw Materials We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr