Role Porpose: The role requests a strong functional and technical knowledge of the tools of the area (that could be achieved with a training on the job and with previous experiences on the same or similar platforms). Key accountabilities and decision ownership: - Responsible for the functional and technical analysis of the new solutions of the Campaign management - Responsible for the Functional and Test Documentation and execution - Collaborate strictly with Operation teams in order to assure the best E2E service to the final customers - Manage the activities assigned to achieve the business requirements within the agreed timelines with high quality and in an Agile work environment Core competencies, knowledge and experience: - Experience of at least 5-7 years in analysis and design of technical solutions in IT departments - Experience in CRM or Marketing Tools (preferred Campaign Management tools) - Fluent in speaking and writing in English Must have technical / professional qualifications: - Deeper knowledge of complex enterprise environments (Telco market preferred) and BSS systems - Previous experience as IT analyst in system integrator companies is preferred - Preferred Knowledge of some of the Campaign Automation platforms (HCL Unica, Pega, Airship, Acoustic,) Studies: - Master’s or Bachelor’s Degree in Computer Science, Information Engineering or other related scientific fileds