Global Omnichannel Delivery Manager
Milano, Lombardia, Italy
Who we are
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals every day in a network of 9,500 points of sale across 26 countries, give back the joy of hearing, feeling and living to thousands of people across the world.
In Amplifon we believe people are the most important component of our success. Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers. We believe that its only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.
Aligned to this goal, we offer a hybryd working policy, allowing employees to work 9 days/month remotely.
Job Overview:
We are looking for a results-driven IT Project Manager to oversee end to end technology-focused projects. The ideal candidate will have strong leadership skills, a good understanding of IT systems and experience managing cross-functional teams and third parties involvement to deliver successful outcomes within defined timelines and budgets.
Key Responsibilities:
1. Develop and manage comprehensive project plans, ensuring timely delivery within scope and budget.
2. Lead project teams, coordinate resources, and communicate project status to stakeholders.
3. Monitor and mitigate project risks, resolve issues, and ensure a smooth go-live
4. Oversee different project phases to guarantee that the system implemented meets performance and functional requirements.
5. Provide clear documentation and reporting throughout the project lifecycle.
Required Skills & Qualifications:
6. Degree in Management, Engineering, Economics or related fields.
7. 5+ years of experience managing international and high complex IT projects
8. Strong leadership, communication, and problem-solving skills.
9. Attitude to work in team in dynamic contests.
10. Good familiarity with Agile/Scrum methodologies.
11. Past experiences with Salesforce implementation projects is a very nice to have.
12. PMP or PRINCE2 certification preferred.
13. Fluency in English