With over 2600 employees in 28 subsidiaries across the EMEA region, ASBIS is a pre-eminent global value-added distributor, OEM, and solutions provider. We are distinguished by our in-depth industry insight and 32+ years of experience as a reliable global partner for clients and suppliers.
About the position:
Join us as a Retail Sales Consultant and work with the premium brand, Bang & Olufsen. Be part of our dynamic sales team and help us deliver exceptional service and unforgettable moments to our customers in our Flagship B&O Store - the world of high-quality sound and sophisticated design.
Key functions:
* Personalized Service Delivery: Understanding each customer's preferences, needs, and desires through active listening and tailored questions.
* Effective Communication: Mastery of both verbal and non-verbal communication, ensuring clarity and warmth in interactions.
* Relationship Building: Ability to forge connections with clients, fostering loyalty and repeat business.
* Emotional Intelligence: Managing one's emotions and empathizing with customers to handle high-pressure situations gracefully.
* Adaptability and Problem-Solving: Thinking on one's feet and providing tailored solutions to enhance the customer experience.
* Attention to Detail: Noticing and attending to the finer points of products and customer needs, ensuring bespoke and thoughtful interactions.
* Consumer Service Skills: Exceptional service skills, with a positive and friendly attitude.
* Proactive Sales Experience: Successful experience in conducting proactive sales of premium or luxury goods, preferably in audio/video categories.
* CRM and Pipeline Management: Experience working with CRM systems and knowledge of sales pipeline management.
* Language Proficiency: Fluent in Italian and English.
Qualifications and skills:
* Relevant working experience in similar positions will be considered as an advantage
* Knowledge of IT products, home appliances, audio and video systems is a plus
* Experience is selling premium or luxury goods
* Fluent Italian & English
* Excellent communication skills, positive attitude, proactive sales approach
* Self-motivated and result-oriented
We offer:
* Opportunity to work for a financially strong, fast-growing multinational company
* Constant interaction with global teams of professionals
* International career opportunities
* Access to continuous professional development: training, certification programs, events, and team buildings
* Competitive salary package and motivation scheme
* Life events’ gifts, corporate presents and awards, years of service bonuses
* Special prices for the Company products
We are proud of being one of the certified companies by Great Place to Work®, the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has a consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the Company.
Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.
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