Unlock the potential of a career that moves science and healthcare forward.
At Beckman Coulter Diagnostics, we're dedicated to advancing and optimizing the laboratory to improve patient lives. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates.
We're seeking a Field Service Engineer who will conduct service, repair, and/or installation of products or IT solutions at customer sites, including electrical and mechanical testing. This role requires diagnosing system failures, determining the most cost-effective solution, and escalating complex issues to greater levels of technical support.
This is a unique opportunity to utilize critical thinking and analysis to make decisions, solve problems, and implement solutions. You'll communicate effectively with customers, colleagues, and collaborators, creating empathy and understanding.
Key Responsibilities:
* Provide on-site technical customer support, assisting our customers in resolving their technical issues.
* Escalate complex issues to higher levels of technical support for prompt resolution.
* Respond promptly to customer support calls within assigned territories.
Required Skills and Qualifications:
* A bachelor's degree in engineering or a related field is preferred, along with proficiency in English.
* Experience in technical service is essential, with a strong ability to work autonomously and as part of a team.
* A valid driving license is required, and excellent communication and interpersonal skills are necessary, both in English and Italian.
As a Field Service Engineer, you'll be part of a dynamic team focused on delivering results and continuous improvement. You'll enjoy a collaborative environment where teamwork and fun are valued equally.
Beckman Coulter Diagnostics is part of Danaher Corporation, a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life worldwide. Our world-class brands are leaders in some of the most demanding and attractive industries, including life sciences, medical diagnostics, environmental and applied solutions.
Join us in accelerating the real-life impact of tomorrow's science and technology. Together, we'll partner with customers across the globe to help them solve their most complex challenges.