Qui Care is a company leader in the development and management of innovative projects, integrated solutions, and services to support chronic patients and their families.Qui Care works with leading pharmaceutical companies to design and deliver complex healthcare services, including Patient Support Programs, Digital Health solutions and operational models supporting patient care and therapy adherence.We put our heart, soul, and skillsinto making a difference for people. Working together to push the boundaries, we blend the best of our talents to unlock innovation.Will you join us in our pioneering adventure?As a Project Operations Manager, you will be responsible for the operational execution, control and continuous improvement of healthcare projects, ensuring that services are delivered according to agreed standards, timelines, SLA and KPI.You will play a key role in transforming project designs into scalable, efficient and compliant operational services, acting as the main operational reference point for internal teams, suppliers and pharmaceutical companies.You will be in charge of the following tasks:Operational implementation and governance of Qui Care services, ensuring the effective execution of Patient Support Programs (organization and supervision of Patient-Centered remote assistance and home-based nursing services) and Home Delivery activities (coordination of pharmacies, logistics partners and riders), in line with contractual agreements and quality standards;Coordination and management of operational resources, including internal teams and external partners (pharmacies, nurses, consultants and logistics providers), ensuring service continuity, workload balance and operational performance across all projects;Definition and management of operational procedures and SOPs, home nursing activities, governing logistics flows, pharmacy interfaces, privacy processes and escalation models, and ensuring consistent application across the service network;Monitoring,