Global Consumer Experience Specialist (m/w/d)
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Global Consumer Experience Specialist (m/w/d)
role at
Dr. Schär
Global Consumer Experience Specialist (m/w/d)
Join to apply for the
Global Consumer Experience Specialist (m/w/d)
role at
Dr. Schär
Direct message the job poster from Dr. Schär
Dr. Schär is a global community of innovative and collaborative people, free to think outside the box and to unlock their full potential in terms of creativity, capability, and courage.
To support our growing company, we are currently looking for
Global Consumer Experience Specialist (m/w/d)
Your responsibilities
Community Management and Consumer Experience:
Grow and engage the brand’s social media community while monitoring trends and feedback. Provide insights, manage crises, and consumer service alignment and support.
Content Management
Coordinate content creation with creators and partners, ensuring smooth workflows. Maintain asset libraries and review content for brand consistency and visual alignment.
Offline Communication Support
Collaborate with market teams to plan and execute events and activations. Deliver toolkits and post-event insights to ensure consistent brand experiences.
Your profile
Bachelor’s degree in Marketing, Business Economics or a related field
1-3 years of relevant experience in the field of Consumer Experience, Community Management or Communication
Strong communication and social skills and a strategic mindset with a consumer-centric approach
Trend-aware and proactive in identifying engagement strategies and digitally native with a strong understanding of online platforms and tools
Knowledge of Zendesk is a plus
Fluency in English; additional languages are a plus
Global Mindset
Working in an international environment
Perfect Start
An individual "Onboarding Program" and support from your buddy
Food
An in-house canteen, fresh fruit and snacks
Childcare
An in-house daycare center and “Dr. Schär Kids Care”
Flexibility
Life-phase-oriented work with flexible working hours and lavoro da remoto
Long Term Wellbeing
Health and pension fund and in-house fitness program
Growth
Dr. xkiyazw Schär Academy with a variety of training opportunities and language programs
Playtime & Team Spirit:
Calcetto, table tennis, lunch roulette in the in-house garden
Magic Moments
Company parties, events, and gifts
We look forward to receiving your online application or via WhatsApp!
Winkelau Nr. 9, I-39014, Postal, Italy
Seniority level
Seniority level Entry level
Employment type
Employment type Full-time
Job function
Job function Marketing
Industries Food and Beverage Manufacturing
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