PbShape the Future of Payments with Nexi in 2025 /b /ppEnvision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation by building innovative tools and solutions that redefine how the world pays. Join us to help create the next generation of digital payments in an international and supportive environment. /ppbWhy This Role Is Right for You /b /ppAs a Service Manager, you’ll be part of a collaborative team based in Milan, working on Product and Service Management for UniCredit Group. /ppbAbout Your Future Role /b /ppbIn this position, you will: /b /pulliAct as the main contact for customers regarding changes, projects, and engagement requests related to Italy, Germany, and Austria. /liliManage the entire lifecycle of requests and projects, including acceptance, clarifications, internal engagement, and presenting time and cost estimates to the bank. /liliPrepare commercial offers and documentation for projects and changes. /liliMonitor SLAs (Service Level Agreements). /liliParticipate in periodic meetings with the bank and internal teams (Business Unit, Operations, IT). /li /ulpbWhat Makes You a Great Fit /b /ppWe value candidates who are eager to make a difference. Key qualities include: /pulliCustomer-oriented mindset. /liliExcellent teamwork skills, even under stress, with the ability to collaborate across different departments. /liliProblem-solving skills, autonomy, and proactivity. /liliGood command of written and spoken English. /li /ulpbBonus Skills: /b /pulliKnowledge of our main value propositions in issuing, acquiring, and ATM fields. /liliLeadership in engaging internal stakeholders on demand. /liliFamiliarity with our change request management tool (ServiceNow). /liliUnderstanding of Change Management processes. /li /ulpDon’t worry if you don’t check all the boxes; your potential and willingness to learn are equally important. /ppbWhat’s in It for You? /b /pulliAn attractive salary and benefits package. /liliAccess to the latest technology and tools to support your work. /liliOpportunity to collaborate with a diverse, international team across Europe. /liliStructured training and growth opportunities through our PayTech University. /li /ulpbDiscover Life at Nexi /b /ppJoin an international team of over 10,000 people across 25 countries, united by innovation and shared ambition. Learn more about our culture and values on our Life at Nexi page. /ppbDiversity and Inclusion at Nexi /b /ppWe are proud to be an equal opportunity employer. We succeed by embracing diversity and creating a thriving environment for everyone. /ppbYour Next Step Starts Here /b /ppIf this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together! /ppbJob Info /b /pulliJob Identification: 2390 /liliJob Category: Proposition /liliPosting Date: 07/15/2025, 09:22 AM /li /ulpJ-18808-Ljbffr /p #J-18808-Ljbffr