E' preferibile aver lavorato nel settore dell'ospitalità alberghiera di alto livello. Responsibilities include: Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods, cancellation policies, and verifying their credit card data Completing internal reports and files Client Relations: Responding to guest reviews Assisting guests with any needs during their stay Concierge: Booking and planning services within the hotel (massages, dinner services, events) Booking experiences and restaurants Planning guests' holidays prior to their arrival Providing tips on the local area Managing Housekeeping: Prioritizing tasks by assigning a daily task list to the housekeeping department Checking the work and overall standards of rooms through room inspections before check-ins Placing laundry orders Bar and Breakfast: Assisting guests with any drink requests from 3 to 7 pm Assisting during breakfast when requested *Social Media* Creating content and sharing it across our social media platforms: LinkedIn, Facebook, and Instagram using Meta Business Suite *Revenue* Adjusting hotel rates manually or with provided software B2B: Supervising purchase requests and relations with suppliers and partners Contratto di lavoro: Tempo pieno Retribuzione: €1.250,00 - €1.400,00 al mese Disponibilità: - Turno diurno - Weekend Esperienza: - addetto/a assistenza clienti: 2 anni (Obbligatorio) Lingua: - inglese (Obbligatorio) Data di inizio prevista: 01/03/2025