Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.To reach this WOW effect you will be managing and coordinating one of our darkstores focusing on safety, quality, customer experience, productivity, and fun.You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs.Coordinate physical and virtual workflows, or flow of orders and materials to ensure products are available dispatched on time.Perform in depth problem solving in all areas to ensure successful and continuous operations.Train, audit, and support employees to perform Glovo standard operating procedures and utilizing equipment and softwareEnsure pickers have proper tools to perform the job and coordinate repair or replacement when neededReport and escalate systemic issues to management as necessary and in a timely mannerPerform administrative duties, and additional functions, as needed and determined by managementWork closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps...) 3+ years experience in operations, managing multidisciplinary teams, in a retail, distribution, or logistics environment~ People management skills (team of 10-20)~ Proficiency in Italian and English.Individuals representing diverse profiles,and abilities,encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there!We Believe Driven Talent Deserves&##An enticing equity plan that lets you own a piece of the action.&##Top-notch private health insurance to keep you at your peak.&##Discounts on transportation, food, and even kindergarten expenses.&##Online therapy and wellbeing benefits to ensure your mental well-being.Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.Delve into our culture by taking a peek at ourInstagramand check out ourLinkedinandwebsite !