The Company:
Dinçer Logistics provides logistic solutions ranging from warehousing and storage services to transport, raw material supply to end-user services, and from e-commerce to contract logistics. Among the most renowned logistics operators in Turkey, Dinçer Logistics provides a flawless service, The company is based in Istanbul, Turkey, with a distribution network spread over 81 provinces of Turkey and 6 countries in Europe.
The Role:
Overall responsibility for warehouse operations and agreed performance levels. Reporting directly to the Country Manager
Ensure that distribution center operations (inbound & outbound, warehouse management, storage, reverse logistics, VAS) are conducted according to agreed-upon KPIs and criteria
Receive requirements and regular feedback from management and integrate them into operational plans, resolve issues related to requests that deviate from the contractual terms
Build and manage the warehouse team of operational specialists, shift supervisors, and operational employees, including their budget
Plan the daily warehouse activity optimizing resources and productivity
Own and continuously improve warehouse processes: goods receiving, warehousing, order preparation, reverse logistics, inventory management, and maintenance of tools and equipment
Monitor actual costs and specific KPIs daily and take necessary improvement actions
Ensure that all QHSE processes, procedures, and standards are followed, as well as legal and regulatory compliance, and that we operate with a continuous improvement mindset
The Requirements:
Bachelor's degree preferred
Minimum 10-15 years of experience
Excellent command of the local language and proficiency in English
Excellent knowledge of MS Office applications
Experience in a multinational logistics company
Supervisory/managerial experience in a similar role with a good understanding of procedures and compliance regarding warehouse operations
Experience with warehouse space and process design, racking systems, warehouse equipment (forklifts, reach trucks), and WMS
Strong communication skills, including with senior management
Strong analytical and problem-solving skills with great attention to detail
Stress tolerance – Maintain a calm and positive attitude during stressful situations
Strong team player
Multitasking between two or three primary projects at a time