PstrongRole: /strong /ppbr/ppHemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands-on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism. /ppMain responsabilities: /pulliProviding support for service requests involving PCs, laptops, phones, and peripheral devices. /liliResolving hardware and basic software issues. /liliProviding client-facing support with strong communication and professionalism. /liliPreparing, installing, and configuring end-user devices. /liliPerforming service tasks within defined procedures. /liliSupporting equipment disposal and decommissioning processes. /liliDocumenting work performed and updating ticketing systems. /liliProviding feedback on technical processes to support efficiency improvements. /li /ulpContract: 1-year fixed-term employment contract (with possibility of transformation into a permanent) /pulliLocation: Milano (Romolo - fully onsite) /li /ulpbr/ppbr/ppstrongRequirements: /strong /ppbr/pulli1+ years of experience as a Deskside Support Technician /liliWorking technical knowledge in order to address service work orders for PCs, laptops, phones, peripherals. /liliExperience in OS, Apps and H/W installation and troubleshooting depending on project products /liliFamiliar with ticketing system /liliGood English and Italian language /li /ulpbr/ppbr/ppstrongBenefits: /strong /ppbr/pulliBuddy program /liliInternal career development program /liliInternational job opportunities /liliOnboarding program /liliStaff discounts /liliTicket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher /li /ulpbr/ppbr/ppstrongBe part of Us /strong /ppHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. /p