What We Are Looking For
The resource is needed in order to increase the capabilities of CIE Italy in terms of assyline/bench production coordination, debugging and on-site installation service coordination. In addition, this resource will give his contribution improving the “assistance reply time” for already installed assyline/bench; in fact this resources will be available in short time for on-site visit in order to look on problems and establish a clear commitment with customer, proposing also immediate solutions.
Key responsibilities
* Provide technical guidance to ensure customer readiness and a smooth service implementation experience.
* Participate in planning meetings with customers/vendors.
* Ensure that all client questions and concerns are addressed and responded to in a professional, timely manner.
* Manage internal and external documentation.
* Willing to work in a team environment to support the in-house design and testing of automated material handling systems.
* Assist with the development of departmental standards and implement cost saving initiatives.
* Contribute towards creation and active role in validation of installation and service documentation along with education and training deliverables of the product.
What Qualifications You Should Have
* Mechanical Engineering degree, Technical Diploma.
* A good experience of minimum 2 years in the same role in mechatronics companies is a must.
* Computer skills: MS Office/Solid Edge
* Fluent English
* Design of 3D/2D groups
* Good Assembling methods Know How
* Good mechanical machining Know How
* Team player
* Goal achievement oriented
* Problem solving
* Full Availability for national and international long-mid business trips
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