Sales Associate – Begüm Khan
Location: Milan, Italy
Employment Type: Full-Time
Founded in 2012, Begüm Khan has become a globally cherished jewellery house celebrated for its bold elegance, artisanal craftsmanship, and distinctive sense of humour. With a strong international presence and partnerships with Aquazzura, Caviar Kaspia, and Guerlain, the brand continues to grow as a global artisanal Turkish maison rooted in creativity, diversity, and refined luxury.
Position Overview
We are seeking a sophisticated, client-focused Sales Associate to join our dynamic team in one of Italy’s most prestigious luxury shopping destinations. This role is ideal for someone who can create an elevated in-store atmosphere while contributing to the boutique’s sales performance.
This opportunity offers the privilege of representing a culturally rich and globally recognized jewellery house within a refined boutique environment.
Key Responsibilities
Client Experience
* Deliver an exceptional, personalized client experience aligned with the Begüm Khan universe
* Represent and communicate the philosophy, values, and heritage of the brand
* Assist clients in-store, by phone, and through virtual communication
* Engage with an international clientele with warmth, poise, and emotional intelligence
Sales & Client Development
* Contribute to achieving individual and boutique sales targets
* Build long-term client relationships with a client-centric, service-first approach
* Support initiatives to attract new customers and increase boutique visibility
* Actively participate in clienteling and outreach to nurture a loyal client base
Operations & Boutique Excellence
* Support daily boutique operations and basic inventory control
* Maintain visual merchandising and presentation standards
* Ensure the boutique remains immaculate and aligned with brand aesthetics
* Uphold operational discipline, security procedures, and luxury service etiquette
About You
* Advanced proficiency in Italian and English
* 2–3 years of experience in luxury or premium retail
* Strong communication and interpersonal skills
* Detail-oriented, organized, and comfortable in a fast-paced environment
* Passionate about craftsmanship, jewellery, and contemporary culture
* Flexible with scheduling, including weekends and peak holiday periods
* Bachelor’s degree preferred
* A natural host capable of creating a warm, memorable, and elevated client journey
Additional Information
* Start date: 01.02.2026
* Reports to: Boutique Manager