Position : Italian Video Content Analyst Location : Porto, Portugal Employment Type : Full-time DUTIES AND RESPONSIBILITIES : Review user reports regarding video content on a streaming platform. Review sensitive content, sometimes involving graphic or disturbing subject matter. Audit and update content. Maintain broad knowledge of client products and/or services. Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy. REQUIREMENTS : C1 Italian level, B2 English level (written and spoken). 6 months of experience in a relevant field is preferred. Ability to cover weekly shift rotations, including occasional nights and weekends. Tolerance to sensitive content in videos. Strong computer skills. Customer service orientation with effective, pleasant, and professional communication skills, as well as patience. Quick learning and adaptability to new processes and concepts. Tolerance for repetitive work in a fast-paced environment. Analytical mindset with strong attention to detail. Ability to work both as a team member and independently. BENEFITS : International community. Modern office in a city center with open spaces, easily accessible by public transportation. Comprehensive initial training and guidance to ensure you're well prepared and comfortable in your new workplace. Support from colleagues with coaching and mentoring opportunities. Health and wellbeing initiatives. Relocation support. Monthly meal allowance and much more! Key Skills: Income Tax, General Maintenance, Content Writing, Flash, Application Programming Employment Type : Full Time Experience : 6 months or more Vacancy : 1 J-18808-Ljbffr