PSelection changes the language of the page/content /ph3IT-Manager /h3h3Description /h3pLead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.Assist with recruiting, training, developing, and retaining a diverse, high-performing team.Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.Perform other tasks as needed.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.Take action to create a safe, respectful, and inclusive environment for all team members. /ph3Minimum Qualifications /h3ulliYou should: /liliBe available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. /liliBe proficient in written and spoken English (sign language supported). /liliHave experience leading others in retail, sales, or a related field. /li /ulh3Preferred Qualifications /h3ulliExceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks. /liliFollow through on commitments and establish mechanisms to encourage others to do the same. /liliInstill trust within the team and operate with a high level of integrity. /liliMake timely and sound decisions by asking questions and using analytics, experience, and judgment. /liliCommunicate with excellence, and tailor your communication style to different audiences. /liliDevelop others through mentorship, coaching, and effective feedback. /liliProvide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment. /liliResolve conflict and settle differences in productive ways. /li /ul #J-18808-Ljbffr