SEEN by Olivier is more than a restaurant.
It is energy, lifestyle, music, human connection and an international dining experience that goes far beyond the table.
We are currently looking for a charismatic and highly organised Guest Relations & Reservations Manager to lead the hostess team and oversee reservations operations for our SEEN Restaurant by Olivier in Rome.
The ideal candidate is a dynamic hospitality professional with outstanding interpersonal skills, able to thrive in a fast-paced, nightlife-driven and lifestyle-oriented environment.
Key responsibilities
* Lead and coordinate the hostess and guest reception team
* Manage reservations strategy, table allocation and guest flow optimisation
* Build strong relationships with an international and lifestyle-oriented clientele
* Work closely with restaurant floor teams, kitchen and management
* Liaise constantly with all hotel departments
* Handle VIP guests, special requests and high-demand service moments
* Ensure a seamless, energetic and elevated guest experience
* Contribute actively to the unique atmosphere and identity of the SEEN brand
Requirements
* Previous experience in luxury hospitality, lifestyle restaurants or high-energy venues
* Fluent English is essential
* Knowledge of at least one additional language
* Exceptional communication and interpersonal skills
* Strong collaborative mindset and cross-department attitude
* Flexibility, multitasking ability and resilience under pressure
* Excellent personal presentation and professional standing
* Positive, energetic and guest-oriented personality
* Availability to work within a nightlife-oriented environment
* Knowledge of thai culture will be valued
What we offer
* Opportunity to join one of Rome’s most vibrant and international restaurant concepts
* Young, dynamic and stimulating environment
* Real career growth opportunities
* Compensation package based on experience starting from 28k
* Immediate start available, with onboarding window until September
by helplavoro.it