As a Senior Receptionist at Zuma, you'll lead the way in creating a seamless, vibrant atmosphere, ensuring every interaction is smooth and every detail is flawless. Be the first smile and the driving force behind unforgettable guest experiences at Zuma! Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Porto Cervo. Set against the stunning green-blue coastline of Sardinia, our exceptional restaurant captures the essence of a truly iconic seasonal experience within one of the Mediterranean's most prestigious destinations. Zuma Porto Cervo is proud to be part of the Azumi Collection. Main DutiesYour key responsibilities will include:Deliver exceptional, energetic service that leaves a lasting impression on every guestBe the expert on the menu and allergens, confidently guiding guests through their choicesTake charge of reservations and deposits, keeping everything running like clockworkKeep the reception area sparkling and welcoming, setting the tone for a great experienceInspire and support junior reception staff, creating a dynamic, high-performing teamShare guest feedback and operational updates with management to keep the energy and standards highWhat We Look ForOur ideal candidate embodies our values and brings:A genuine love for culinary experiences & a passion for Japanese cuisineProven experience as a senior receptionist in a luxury high-volume restaurantStrong experience with restaurant booking systems, ideally SevenRoomsAn approachable, motivational leader who thrives in nurturing team talentAdept at handling reservations, guest inquiries, and managing peak service times with ease Benefits As part of our team, you'll enjoy:Accommodation is provided during the season & our team is always there to support with any accommodation queriesTransport, we provide a daily shuttle service to and from your accommodation to workWorld-Class training, designed to inspire and educate Global opportunities, experience hospitality around the globe with our five incredible brandsFamily Meals are shared daily Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognitionDining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to InclusivityWe are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.