## Public Benefits Specialist EntryAs a **Public Benefits Specialist Entry,** you will work **in-person** in our **Florence, Oregon****Branch** assisting Oregonians. This position is not eligible for remote work.· **Computer Skills:** Experience in usage and functionality of computers, web browsers, databases, and programs such as Microsoft along with other general office equipment such as phone systems, copiers, scanners, fax, etc. Experience using multiple systems in tandem for research and tracking.· **Communication:** Experience conveying technical concepts, including complex rules, regulations, and procedures, to customers with diverse learning styles and varying levels of familiarity with the subject. Experience interpreting non-verbal cues, simplifying information into understandable components, utilizing relatable examples to illustrate intricate details, and confirming comprehension through active listening techniques.· **Collaborative Team Member:** Experience elevating all team member voices with inclusion. Experience building relationships with team members.· **Accuracy and Attention to Detail:** Experience independently reviewing and verifying information for the purpose of completing accurate data entry. Experience developing a comprehensive understanding of assignment to determine appropriate outcomes and follow up actions needed.· **Diversity, Equity,** **Inclusion and Belonging**: Experience using trauma aware and strength-based practices to create welcome. Experience assisting individuals with diverse experiences and cultural backgrounds. Experience providing equitable service to overcome barriers.· **Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.** *Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.*
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