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KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics.
Your role at KIKO MILANO
We are looking for a Logistics Manager EU - based in Pognano (Bergamo) to join KIKO MILANO’s Operations Team and reporting to the Global Logistics Director to handle the KIKO distribution on our European Channels.
In particular, you will:
* Oversee product distribution to all direct stores across the EU
* Manage logistics and shipments for e-commerce operations within the EU
* Supervise logistics and deliveries to wholesale and franchising partners in the EU
* Be responsible for the UK Dark Store operations
* Lead and coordinate a team of 5 people, plus the UK Dark Store team
* Act as the main point of contact for logistics suppliers and service providers
* Negotiate transportation rates and contracts with carriers
* Collaborate with internal stakeholders (IT, Planning, Commercial, etc.) to ensure smooth operations
* Design and optimize processes to improve supply chain efficiency and organization
* Work closely with warehouse teams to ensure service level agreements (SLA) and key performance indicators (KPI) are met
What you will need to succeed
* Bachelor’s degree in Engineering, or similar field
* At least 5 years of experience in a similar role; experience in retail and/or e-commerce environments is a plus
* Highly collaborative style and ability to work in teams
* Ability to conduct meetings with peers, more senior colleagues, clients and suppliers
* Be familiar with common IT integrations and flows
* Be familiar with 3PL and transports management systems
We would love if you had
* Strong willingness to learn and grow within the role
* Proven ability to manage multiple priorities and tasks simultaneously
* Excellent active listening and communication skills
* Natural leadership and a proactive, solution-oriented mindset
* Professional presence and ability to represent the company with high standards
* Strong emotional intelligence and interpersonal awareness
* Openness to feedback and commitment to continuous improvement
* Resilience and ability to perform effectively under pressure and in a fast-paced environment
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Personal Care Product Manufacturing
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