H3Technical Operations NOC Support (Distribution) /h3p3 days ago Be among the first 25 applicants /ppGet AI-powered advice on this job and more exclusive features. /ppstrongCompany /strong /ppAs the world’s leading multidisciplinary service provider, Deluxe underpins the media and entertainment industry, servicing content creators and distributors including Netflix, WarnerMedia, The Walt Disney Company, Amazon, Apple, Viacom, NBCU, Google, ATT and many others, by providing Global Content Distribution, Localization, Accessibility and Mastering while leading end-to-end innovation with unparalleled scale and agility across the Streaming, Theatrical, Broadcast and Mobile landscapes. With headquarters in Los Angeles and offices around the globe, the company employs over 3,500 of the most talented and experienced industry individuals worldwide. For more information, please visit /ppstrongFull-Time, Permanent Position /strong /ppstrongRole And Responsibilities /strong /pulliAnswering technical support calls and emails from Italian cinemas /liliCommissioning, installation, setup and maintenance of servers and media players (remotely) /liliPerforming integrity tests of Digital Cinema content files /liliPerforming diagnostic checks on servers and media players /liliMonitoring the CDN to ensure readiness and efficiency /liliUpgrade the CDN to increase content delivery capacity /liliContent Management and data I/O activities /liliOn call availability for shifts on nights, weekends (one per month approx) and during Live Events /liliLive Events technical support: coordination with third party tech partners and second level support, set up and monitoring media players, help desk during the event /liliMaintain constant communication with managers, staff and vendors to ensure proper operations of the company /liliImplement and maintain quality protocols /liliHelp to increase the efficiency of existing processes and procedures to enhance the company’s internal capacity. /li /ulpstrongKey Requirements /strong /ppThe ideal candidate will have strong communication skills, with excellent time-management, as well as: a /pulliNetwork protocols knowledge /liliTeamwork, extremely detail-oriented, ability to multitask and work with tight deadlines /liliThe ability to prioritize workload combined with a sense of urgency, working well under pressure and meeting multiple critical deadlines daily /liliFluent in English, Spanish is welcome /liliTwo or more years of proven success in an operations role /liliStrong aptitude for learning new applications, tools and workflows /liliA background in audiovisual content and film distribution is desirable but not required /li /ulpDiversity Statement /ppDeluxe is committed to inclusivity, fostering an environment where every employee feels comfortable bringing their full selves to work. It is our policy to provide equal employment opportunities to all applicants and employees. Applicants will receive consideration for employment without regard to, and will not be discriminated against, based on race, colour, religion, national origin or ancestry, sex, age, physical or mental disability, sexual orientation, gender identity or expression. /ph3Seniority level /h3ullih3Seniority level /h3Associate /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Information Technology /lilih3Industries /h3Entertainment Providers, Movies, Videos, and Sound, and Broadcast Media Production and Distribution /li /ulpReferrals increase your chances of interviewing at Deluxe by 2x /ppGreater Rome Metropolitan Area 2 months ago /ppWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr