PProductLife Group is looking for a bMedical Information Officer- Italian Speaker /bto join its MI Department. The latter will have the responsibilities as below: /ppbr/ppbResponsibilities /b /pulliRespond to requests for information (medical, pharmaceutical, consumer…) in the 1st line, after demonstrated experience with the support of a Medical Information Pharmacist, according to customer requirements, whatever the media of reception /liliDetect cases of vigilance, transfer them to the 2nd line or document them after adequate training and demonstrated experience, with the support of a PIM – as required by the client /liliProceed to the recording of the cases to be handled on paper and/or computer, in English and Italian. /liliRestore managed calls in the ad hoc tool /liliUnder the supervision of a medical information pharmacist, draft written responses to health professionals and forward them to the appropriate person /liliCarry out quality control of certain telephone call reports according to the decision tree in force /liliReceive, file and acknowledge receipt of documents sent by client laboratories /liliMaintain the IT sub-units up to data /liliCarry out the reporting of files to the client laboratories, if necessary /liliParticipate in the telephone permanence (according to the days and hours determined) /liliParticipate in the drafting of procedures, operating methods and agreements directly related to his/her activity /li /ulpbr/ppbProfile /b /pulliDiploma in Sciences/ Degree/ Master 1 or 2 /liliLanguages : English and Italian (FLUENT) /liliExcel / Word /liliSimilar experience would be preferred /li /ul