Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent, and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields.Our organisational culture is entirely unique, distinguished by an uncommon blend of courtesy, cordiality, and intellectual energy. We seek those who can bring a wealth of life experience and inspired ideas to our table.In return, we provide comprehensive induction and training programmes, and encourage an inclusive culture that nurtures enduring professional relationships. We also appreciate the benefits that flow from our employees’ external pursuits.We raise our bar high at Aesop and never lower it; this is one of the keys to our success and one of the many reasons why people wish to work here. If you would like to join Aesop, we invite you to peruse our current career opportunities.Purpose of the RoleWe currently seek a dedicated Retail Consultant (Full-Time) to work within our Aesop Brera store. The successful applicants will have flexible availability and will be required to work weekends.The Retail Consultant has the primary responsibility to sell our products through intelligent customer interactions. Through effective communication and selling skills, they explore possibilities and unite customers with products that meet their needs, thus building lasting customer relationships and contributing to Aesop’s commercial success.Primary AccountabilitiesOwn self-development and performanceMaster brand and category knowledgeSuitability ConsiderationsEnjoy interacting with others and working in a teamDisplay confidence in communication, including tactile demonstrationSwiftly adapt to people and situationsGain satisfaction from providing solutionsSeek out opportunities to continuously grow and developStrive to deliver and exceed goals and targetsAre motivated by exceeding customer expectationsKey Experience, Knowledge SkillsExperience in customer service environment (retail, hospitality, etc.)Proven track record of effective selling skills and ability to drive outcomesHistory of contributing to a teamAbility to utilise empathy to manage relationshipsWorking knowledge of skincare and the skincare industryKnowledge of hair care, body care, fragrance, and home categories (advantageous)Excellent problem-solving skillsBenefits include monthly commission potential, product allocation, staff discount on Aesop products, and volunteering allowance.Aesop is committed to attracting, developing, and retaining the best people by offering a creative and inclusive workplace where talent is recognized and rewarded. We promote inclusion for all, believing that diversity, inclusion, and belonging are key to our success. We actively encourage everyone to consider joining our journey.
#J-18808-Ljbffr