Snr PM, Forecasting - VRMO, Verifications & Risk Management OpsJob ID: 3193738 | ADCI - BLR 14 SEZ - F07We detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries. We create a trusted marketplace where millions of buyers and sellers can safely transact online. What kinds of processes and systems would you build to optimize our volume predictions?Amazon is seeking a Sr Program Manager in volume forecasting, who will be responsible for i) building business forecasting models through a combination of multiple vectors (baseline trends, systemic adaptation towards change in upstream requirements, project injects), ii) developing strategies for cost optimizing inspection models on the long term predictions, iii) deliver through innovative ideas in a fast paced environment, while enabling downstream teams to achieve Service Level delivery at >
90%.This is your chance to make history. We value your passion to discover, invent & simplify, leverage AI in the planning models and deliver for a high performing organisation. Amazon hires the brightest minds, are you one of them? We believe passionately, that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.ResponsibilitiesGlobal Volume Forecasting Ownership
Own short, mid, and long-term volume forecasting across global programs.Design and continuously improve forecasting models using advanced statistical and predictive techniques.Translate demand signals into actionable capacity planning and WFM inputs for downstream teams to consume.Partner cross-functionally (Product, Compliance, Data Science, Operations, Finance, WFM) to ensure forecast alignment and adoption.
Mechanism-Driven Execution
Build scalable, auditable forecasting and inspection mechanisms.Establish weekly/monthly business reviews, variance analysis frameworks, and fast correction loops.Drive structured problem-solving and root cause deep dives.Simplify complex interdependencies into clear, repeatable systemsElevate analytical rigor, business judgment, and executive communication across stakeholders of all levelsCreate a culture of ownership, inspection, and data-backed decision making.
Dealing in Ambiguity
Navigate rapidly shifting priorities, incomplete data, and evolving business models.Swiftly adapt forecasting approaches to changing inputs.Provide clear executive-level narratives in uncertain environments.Balance long-term structural improvements with short-term execution needs
Inspection, Audit & Corrective Action
Proactively detect forecast risks, performance deviations, and weaknesses in established frameworksRegularly inspect models, assumptions, and upstream inputs, challenge as neededImplement swift corrective actions with measurable impact, while influencing with limited authorityDrive continuous improvement cycles across global teams.
A day in the lifeThe individual contributor must operate with a mental model of 3 broad pillars: i) Today’s variance, ii) Next quarter’s risk, iii) Next year’s scalability.Top 5 - 'day in the life of this Snr PM' is:Inspect Forecast Accuracy & Variance Signals (MAPE, bias, drift, variance in data pipelines)Audit Assumptions & Input Signals, maintaining a visible, dynamic risk register (capacity gaps, data quality and input risks, system fragility around baseline trends)Deep Dive into one forecasting model each day, and challenge - if it's scalable? If it's auditable? Is it reducing upstream dependencies?Engage with cross-functional stakeholders/leaders, driving forecast adoption, and downstream usabilityDrive clarity in executive narratives - what, why, how, and what if, followed by decision required for trade-off
About the teamVRMO - Our globe of Operations {Verification & Risk Management Ops]: Here, we verify identity of all the selling partners who sells on Amazon. We comply with the Amazon Pay regulatory requirements through our verification bar and we proactively detect bad actors and eliminate them from our ecosystem.SWOTS - Strategic Workforce Optimization & Tactical Solutions: A bouquet of support services enabling the VRMO (and SPIV) organization through operational excellence owning 6 key capabilities i) Forecasting, ii) HC Planning, OPEX Budgeting (GPSS) and WFM, iii) Data Security, iv) BCP, v) 3P Outsourcing and Vendor cost governance and vi) Tech-Triaging.Basic Qualifications7+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience7+ years of data visualization and reports tools experienceKnowledge of Excel at an intermediate level (e.G., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field8–12+ years of experience in advanced forecasting methodologies (e.G., time-series models, regression, scenario modelling, predictive analytics).Demonstrated experience managing global portfolios and proven ability to operate effectively in high-ambiguity, fast-changing environments.Preferred QualificationsMaster's degree, or MBA in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experienceExperience building forecasting systems, with familiarity with statistical tools (R, Python, SQL, advanced Excel, BI tools).Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.Jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Posted: May 2, 2026 (Updated about 1 hour ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr