JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.
The Air Export Specialist is responsible to facilitate the movement of products/equipment/materials out of the country, via air freight, in accordance with organizational policy and procedure, and within compliance of relevant local, country and international laws and processes. To provide customer service to exporting customers: bookings, rates, document production, accounting, agent interaction, and problem resolution.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Prepare/coordinate the necessary documentation for the efficient, cost-effective and lawful execution of all air export activities.
* Coordinate cargo pick up/transfer. Monitor status.
* Communicate with export related authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.
* Manage/update carrier/vendor rates. Obtain spot rates when necessary.
* Communicate/correspond with overseas agents and clients in a timely manner. To include pre alert, rate requests, shipment status.
* Track shipments and update customers/agents of status.
* Create and maintain customer files.
* Customer invoicing and payable approval.
* Audit files to ensure accuracy and completion.
* Interaction with coworkers in a professional and courteous manner.
* JWS entry and documentation.
* Assist other departments/divisions as needed, or when requested by department or branch manager.
QUALIFICATIONS/SKILLS:
* Excellent organizational skills.
* Excellent written and verbal communication skills.
* Strong computer skills including Microsoft Office suite.
* Detail oriented, able to multitask and meet deadlines.
* Self-motivated, able to work in a team and independently.
* Knowledge of all customs laws, practices and procedures.
* Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
* Able to interact positively and effectively with co-workers, subordinates and supervisors.
EDUCATION/EXPERIENCE:
* Knowledge of international and domestic geography.
* Knowledge of freight / cargo industry, routing and transportation procedures
* Experience in freight forwarding industry is a plus
* Preferable previous experience with Cargowise C1
* Fluent English
JAS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age or any other characteristic protected by law.