Sonder is on a mission to revolutionize hospitality and make a world of better stays accessible to all. Each property is unique, featuring bespoke designs and a mix of rooms, suites, and apartments. Our mobile app enables guests to navigate their stay effortlessly, from check-in to checkout, with everything just a tap away. We believe in continuous improvement and aim to change the way people stay, for the better. We seek a hospitality operations enthusiast who can motivate and lead a team to deliver an exceptional guest experience. Our locations vary widely in shape, size, age, and style, and we pride ourselves on providing hotel-like service, which will be your responsibility to uphold. Life at Sonder We strive to create a workplace where employees can thrive. Our culture influences decision-making, meetings, communication, and mutual respect. Our Leadership Principles are central to our values and guide our actions. Learn more about our Culture and Principles on our website. Position: Housekeeping Lead As a Housekeeping Lead, you will oversee the housekeeping process, coordinate a team of housekeepers, and ensure smooth daily operations. Your responsibilities include managing schedules, maintaining high-quality cleaning standards, and continually improving the guest experience. Responsibilities: Manage daily and weekly cleaning schedules for your team. Support onboarding, training, and ongoing development of cleaners. Organize supplies, manage inventory, and ensure availability of necessary items. Respond to and delegate guest requests efficiently. Perform standard housekeeping duties, including cleaning and restocking. Lead special projects as assigned. Report maintenance issues, safety hazards, or property damage. Manage digital platforms such as scheduling apps and communication tools. Travel within the market and to the central warehouse to perform tasks. Qualifications: Ideal candidates are positive, effective leaders with experience in housekeeping or similar operations, proficient with scheduling, budgeting, and digital tools. Knowledge of cleaning products, techniques, and equipment is essential. Physical stamina and mobility are required, including the ability to lift approximately 40 lbs and travel between properties daily using reliable transportation. Benefits: Competitive pay and stock options Health benefits: medical, dental, vision Flexible vacation and wellness days Employee travel perks and discounts Workplace flexibility for remote roles Our Commitment We are an equal opportunity employer committed to diversity and inclusion. We support employee resource groups and provide accommodations for applicants with disabilities. For questions regarding accommodations, please contact us. J-18808-Ljbffr