We are seeking a logistics professional to manage RFQ processes and daily operations for air and ocean freight shipments.
Key Responsibilities:
* Manage and coordinate RFQs to ensure competitive rates and compliance with regulations.
* Collaborate with suppliers and carriers to secure the best rates and terms for air transportation.
* Provide professional responses to customer inquiries, ensuring clarity and alignment with client needs.
* Support the sales team in developing pricing strategies and creating customer rate templates.
* Deliver exceptional customer service as the primary contact for client requests and issues.
* Work closely with internal teams to optimize workflows and improve operational efficiency.
* Ensure compliance with customs and shipping regulations throughout the process.
Operational Tasks:
* Complete shipment processing from pickup to arrival at the destination.
* Provide information and updates to clients regarding shipment operations.
* Book shipments.
* Organize loading plans.
Requirements:
* Data-driven mindset with excellent communication and customer service skills.
* Proficiency in Microsoft Office Suite.
* Fluent in English, both written and spoken.
* At least 2-3 years of experience in international freight forwarding companies.
* Proactive approach and ability to work effectively as part of a team.
This role offers opportunities for growth and contribution to strategic and operational aspects within the organization.