It business partner

Ph3Overview /h3pIn this role you partner with the business to align IT services with business needs, acting as service owner for local legacy apps and site point of contact for core IT projects. You will enforce group standards, drive continuous improvement, and promote a Schneider Digital culture focused on standardization and simplification. You’ll support digital transformation programs, manage service levels, and ensure smooth transitions to live environments while communicating effectively with stakeholders. /ph3Key Responsibilities /h3ulliServe as service owner for local legacy applications and site contact for core IT services and projects /liliEnforce group standards and ensure IT service continuity and coverage of business needs /liliDefine, manage, and improve IT processes; provide leadership with focus on operations and service delivery /liliPromote adoption of Group solutions and contribute to standardization and simplification of IT landscape /liliBuild strong stakeholder relationships and optimize use of local IT resources and vendors /liliDeliver service excellence with continuous improvement and SLA/OLA adherence /liliEscalate incidents as initial point of contact and keep stakeholders informed /liliCoordinate with IT teams on outages/changes and communicate impact to business /liliSupport digital transformation programs and ensure smooth transitions to live environment /liliEnsure compliance with Change Management and Audit requirements; support IT/Business Continuity Plans /liliIdentify and mitigate risks that affect IT service quality /liliPromote adoption of Schneider Digital services within the country to maximize usage /liliUnderstanding of how IT components support business /liliExperience in application support and operations; knowledge of infrastructure components (servers, network, protocols, clients, printers) /liliKnowledge of risk management in IT context /liliStrong communication skills and ability to report progress /liliResults-driven, organized, and proactive /liliAbility to understand end-user perspective and support business needs /liliStrategic, tactical, and operational contribution capability /liliAbility to collaborate in a worldwide team across geographies /liliCapacity to promote new services and transformation programs /liliExcellent English and Italian communication skills /li /ulh3Requirements Benefits /h3ulliPermanent contract /liliFlexible working /liliInternational company environment /liliClear career paths and development /liliGlobal Family Leave program /liliMeal vouchers or canteen benefits (Ticket restaurant) /li /ul /p #J-18808-Ljbffr