P Rooted in authentic Italian heritage, we believe in making life’s simplest moments truly exceptional. /pp Our Maison’s story began in Parma in 1916. Today, our vibrant culture continues to bring refined Italianity to the world through quality, sophistication, and creativity. /p p Driven by collaboration and a strong sense of community, our Maison offers the freedom to learn, grow, and evolve. It’s a place to refine your craft in a creative environment and to shape your own path with autonomy and care. /p pb Acqua di Parma, where timeless craft meets vibrant spirit. /b /p pb MISSION RESPONSIBILITIES /b : /p p As part of the Boutique Team, the key responsibilities are: /p ulli Be actively involved to reach the sales targets on all categories /lili Cultivate a relationship with customers through an active presence on the shop floor and by providing a unique service and shopping experience in line with the brand philosophy, the corporate image, and communication and CRM guidelines /lili Master selling skills to satisfy customer needs /lili Act as brand Ambassador to build relationships with new customers and VIP clientele /lili Ensure a high level of standards in Merchandising and Brand image according to corporate guidelines /lili Respect Retail Operations procedures and the guidelines provided by HQ /lili Use the main IT applications and systems, constantly updating any new tools made available by the company with reference to the Salesforce CRM system /lili Develop a unique customer experience and irreproachable service, build customer loyalty and develop the customer base /lili Monitor stock levels and cooperate with the stock team providing support /li /ul pb PROFILE /b : /p ulli Previous experience in the luxury industry with a customer-oriented attitude /lili Entrepreneurial spirit with the ability to drive results /lili Positive Attitude, fragrance passionate and team oriented /lili Ability to listen and advise, have a taste for challenges and sales /lili Fluent in English, additional languages are a plus /li /ul pem Candidates are invited to read the privacy policy pursuant to art. 13 of the General Data Protection Regulation n. 2016⁄679 (GDPR) available at the following link: /em /p