The IT System Administrator is responsible for the effective provisioning, installation/configuration, operation, and maintenance of the system’s hardware and software and related infrastructure both in the hospital and in the residential area.
(S)He is involved in technical research and development to guarantee continuous innovation within the infrastructure.
(S)He is responsible to the Hospital Manager and to the IT Field Operations Department based in Milan.
BACKGROUND AND ORGANISATION OF WORK
In particular, the area in Soba Hilla in Khartoum, where EMERGENCY’s Salam Centre for Cardiac Surgery is located, has witnessed multiple bouts of fighting and skirmishes due to the presence of an RSF base nearby.
DUTIES AND RESPONSIBILITIES
The main duties and responsibilities consist of providing the following services:
* Collaborating, supervising, and teaching the IT national staff;
* Managing the infrastructure, including firewalls, switches, databases, VoIP, malware protection software, and other processes;
* Creating and verifying data backups and disaster recovery procedures;
* Creating, contributing, and maintaining updated documentation;
* Monitoring the system daily and responding immediately to security or usability concerns;
* Upgrading systems and processes as required for enhanced functionality and security issue resolution;
* Collecting needs/requests and proposing solutions;
* Managing the configuration and operation of client-based computer operating systems;
* Responding to help desk requests and solving them;
* Installing and testing computer-related equipment.
SPECIFIC REQUIREMENTS
* Knowledge of Active Directory and management of Windows domains;
* Management of network devices and protocols and their security appliances;
* Knowledge of Vlans and VOIP technologies;
* Knowledge of virtualized environments;
* Knowledge and management of Windows servers and client environments;
* Knowledge of main Office Automation and collaboration solutions;
* Knowledge of RDBMS and web servers;
* Fluency in English.
DESIRED SKILLS
* Previous experience with biomedical devices;
* Previous experience in this role in hospital environments.
REQUIRED AVAILABILITY
6 months’ overseas stay including a period of leave to be taken at the end of the mission in agreement with the coordinator.
EMERGENCY provides:
* a monthly salary based on a standardized salary scale for the role;
* travel expenses, lodging, insurance cover (liability, health, and accident insurance);
* a period of paid leave (20 days) to be taken at the end of the mission.
Disclosure pursuant to EU Regulation 2016/679 (GDPR)
EMERGENCY ONG Onlus, with headquarters in Via Santa Croce 19, 20122 Milan (MI) – Italy, is Data Controller under EU Regulation 2016/679 (‘GDPR’). Personal data will be processed for the purposes of seeking, selecting, and managing hired personnel only by authorized staff and possibly disclosed to third parties who may be appointed as Data Processors.
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