BCIC Swiss GmBH is looking for an On-site IT Support Specialist in Italy.
Position Responsibilities:Provide first / second level contact and problem resolution for customer issues.Work with Third Party Vendors to remediate complex AV issues as needed.Provide timely communication on issue status and resolution.Maintain ticket updates for all reported incidents.Support Apple Mac users with basic knowledge of Mac operating system.Install, upgrade, support, and troubleshoot printers and computer hardware.Perform general preventative maintenance on computers, laptops, and printers.Perform remedial repairs on desktops, laptops, printers, and other authorized peripherals.Use diagnostic tools to troubleshoot network, hardware, and software issues.Possess broad IT experience with basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.Ability to work in a project-based environment requiring flexibility and teamwork; perform other duties as assigned.Requirements:Valid work permit.Fluency in the local language and English.Good knowledge of computers and IT.Several years of relevant experience.Work in a world-leading company with a friendly environment.Company Details: Best Connect International Consultancy
#J-18808-Ljbffr