Operations & Maintenance manager Maintenance manager Operation manager IT & Controls engineer spare part coordinator maintenance planner administrator / secretary process engineer Backoffice administrators
Job purpose statement
* General management (set up of) O&M contracts of the site(s) and / or other service contracts in the region : Personnel Operations Service Quality Finance Subcontracts and variations.
* Manages stakeholders up to senior management both at customer and Vanderlande.
* Continuous development of the Vanderlande (SBS) Service proposition worldwide.
* Actively creates and steers business investments with customers (next 110 years.)
* Support with startup of new onsite team(s).
* Development and further professionalization of the site based service team(s) (worldwide).
* Management of incidents (external & internal)
Qualification and abilities
10 years (international) service management experience
* Entrepreneur people manager and a good communicator who can develop long term supplier and customer relationships and / or networks
* Background in automated handling systems the capital goods industry and / or system integration business. Understands business criticality of the systems.
* Used to work with 3rd party service providers as subcontractors
* Knowledge of service contracts is an advantage
* Strong customer focus and service blood
* Excellent verbal and oral skills in English language
* Excellent verbal and oral skills in local language are preferred.
* Willing to travel worldwide intensively / (temporary) relocate to region.
* Drive for continuous improvement
* Commercially minded & project management skills
* Team builder
* Available to regularly travel worldwide (e.g. Headquarters)
Responsibilities
* Final responsibility for performance of maintenance and operations on all (SBS) site(s).
* Management / participation in global audit program
Key activities
* Support in) preparing and setup of service contract.
* Set up / Management of service contract(s) : staff operations quality finance / P&L Contact with customer
* Problem solving and trouble shooting.
* Reporting to customer
* Communication with Head Quarter in the Netherlands
* Cost control warranty issues.
* Budget control and evaluation.
* Managing contracts with subcontractors and customer.
* Control and improve maintenance methods.
* Weekly and monthly reports.
* Responsible for health safety and environment on site.
Work pattern
Fulltime daily working hours and being available for major escalations.
Competences
* Organizational sensitivity
* GroupOriented leadership
* Customerorientation / Service Provision
* Maintaining relationships
* Systemic thinking
* Defining and developing strategies
* Perseverance
* Safety Leadership
Required Experience :
Manager
Key Skills
Restaurant Experience,Kitchen Experience,Dealership Experience,Food Safety Experience,Management Experience,Auto Service Management,Maintenance,Operations Management,Cash Handling,Leadership Experience,Supervising Experience,Automotive Service
Employment Type : Full-Time
Experience : years
Vacancy : 1
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