Program Manager, FinOps PMO Delivery, FinOps PMO
At Amazon we strive to be Earth's most customer-centric company, continually pioneering and globalizing new businesses and customer offerings. The Amazon Finance Operations (FinOps) team delivers seamless procure‐to‐pay, order‐to‐cash, and payroll processes that enable geographic and market expansion across all Amazon businesses, from Retail to AWS and Logistics, while ensuring regulatory and legal compliance. We seek a Customer Obsessed, Results‐Driven Program Manager to join our expanding FinOps Program Management Office (PMO) in North America.
Key job responsibilities
- Deliver complex, large‐scale programs and projects from initiation through delivery by leading cross‐functional, geographically diverse project teams.
- Understand business requirements and ensure implementation from people, process, policy and technology perspectives, working with Amazon's technical teams to design, develop, test and launch scalable solutions.
- Ensure consistent and efficient execution of projects, adhering to Amazon's governance and project methodology frameworks, and communicate progress to stakeholders at all levels.
- Identify and mitigate potential risks and obstacles by collaborating closely with business partners, key PMO stakeholders and team members, ensuring contingency plans are in place.
- Continuously strengthen FinOps effectiveness with a relentless focus on identifying and delivering continuous improvement opportunities.
A day in the life
Apply structured and analytical thinking to solve problems, while motivating project teams through superior influencing and interpersonal skills to resolve conflicts, drive cross‐functional decision making, and deliver results.
About the team
The successful candidate will demonstrate the ability to deliver large‐scale, complex business program implementations in fast‐paced, deadline‐driven and virtual environments, ideally involving system development and integration. They will have a proven ability to learn quickly, distill complex scenarios into clear synopses, and communicate persuasively in both written and oral form.
Basic Qualifications
- 3+ years of program or project management experience.
- Experience in finance‐related projects or teams (accounts receivable background preferred).
- 3+ years of cross‐functional work with tech and non‐tech teams.
- 3+ years of defining and implementing process improvement initiatives using data and metrics.
- Advanced knowledge of Excel (Pivot Tables, VLOOKUPs).
- Experience defining program requirements and using data and metrics to determine improvements.
Preferred Qualifications
- 3+ years of driving end‐to‐end delivery and communicating results to senior leadership.
- 3+ years of driving process improvements.
- Experience in stakeholder management with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management and schedules.
- Advanced knowledge of Excel (Pivot Tables, VLOOKUPs) and SQL.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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