H3Hotel Operations Manager (m/f/d) - New Opening /h3 pJoin to apply for the Hotel Operations Manager (m/f/d) - New Opening role at Ruby. /p h3Responsibilities /h3 ul liLead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role model /li liEnsure effective duty and holiday schedules as well as smooth work processes; think “out of the box” and critically question existing processes /li liTake charge of daily operations, roll up your sleeves, actively join in, lead briefings, and demonstrate what exceptional service truly means /li liLive the Ruby Spirit and ensure execution of internal styles and quality standards /li liSupport the Hotel Manager in recruiting the best talents and build a strong team /li liHandle monthly closings, inventories, invoice control, payroll preparations, and regular orders for FB and operating supplies (SOE) /li liEnsure order and compliance with HACCP, occupational safety, fire protection, and other legal regulations /li liMonitor guest feedback, concerns or complaints and respond with creative and charming solutions to ensure guests feel at home and want to revisit /li /ul h3Qualifications /h3 ul liCompleted professional training in the hotel industry and/or a degree in hospitality or business administration /li liExperience in an operational leadership role or similar position in lifestyle hospitality or gastronomy /li liGood knowledge of POS, PMS, and business management /li liA motivating and charismatic leader; authentic and loyal, both a team lead and team player /li liA warm and welcoming personality with strong communication skills /li liA knack for charming guests with a hands-on mentality /li liFluent in Italian and English /li /ul h3What’s in it for you? That’s how we groove /h3 ul liRuby personality: bring your style, smile and ideas to work /li liBetter together – team events and a collaborative culture /li liFB privileges and staff benefits (e.g., Ruby FB-Credit) /li liMobility allowance; potential for additional cash through talent scouting, positive reviews and a bonus agreement /li liTraining, coaching, and mentoring to grow with Ruby /li liLean Luxury culture: innovative, paperless, cashless, and more /li /ul h3Diversity, Equity Inclusion /h3 pWe believe that you can love who you want to, can choose your pronouns, and should be proud of your heritage and culture. You don’t have to justify your religion or world view. You are good, just as you are, and make our team and Ruby’s diversity unique. /p pWe can’t deal with isms. Racism, sexism, heterosexism, antisemitism, and similar isms are not tolerated here. /p pIf you want to know what to expect, listen to Ang from our cluster in London. Get to know our People Culture Team. Any questions about our pitch? Contact or. /p h3Details /h3 ul liSeniority level: Mid-Senior level /li liEmployment type: Full-time /li liJob function: Management and Manufacturing /li liIndustry: Hospitality /li /ul #J-18808-Ljbffr